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Rent Recovery Training

Post move-out collections with Rent Recovery: the laws, the process, and why it is a marathon. 54 video lessons, watched in My learning.

★★★★★ 4.0 · 2 reviews
55 lessons 7h 2m of video Online, on demand
Taught byRobert M. Locke, RMP®, MPM® & Monica Gilroy

Preview · 6:45

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What you'll learn

The teaching points, at a glance

Rent Recovery: Collections Is a Natural Extension of Property Management

Collections Is a Natural Extension of Property Management

Rent Recovery: Our Experience With Traditional Debt Collection

Our Experience With Traditional Debt Collection

Rent Recovery: Common Issues Managers Raise

Common Issues Managers Raise

Rent Recovery: 6 Stages Managers Go Through

6 Stages Managers Go Through

Rent Recovery: Who We Are

Who We Are

Rent Recovery: How Successful Will I Be?

How Successful Will I Be?

Curriculum

55 lessons · 7h 2m

  1. 1Rent Recovery: Collections Is a Natural Extension of Property ManagementFree preview6:45
  2. 2Rent Recovery: Our Experience With Traditional Debt Collection8:46
  3. 3Rent Recovery: Common Issues Managers Raise8:30
  4. 4Rent Recovery: 6 Stages Managers Go Through5:23
  5. 5Rent Recovery: Who We Are7:05
  6. 6Rent Recovery: How Successful Will I Be?7:49
  7. 7Rent Recovery: How Much Is Available to Pursue?9:29
  8. 8Rent Recovery: What Makes Rent Recovery Different7:56
  9. 9Rent Recovery: Characteristics of Traditional Consumer Debt Collection7:51
  10. 10Rent Recovery Drip: Can I Add My Costs of Collection to the Amount They Owe?4:57
  11. 11Rent Recovery: Why Is It a Marathon?11:49
  12. 12Rent Recovery: When Is 50% Greater Than 60%?6:50
  13. 13Rent Recovery: Most Common Pushback From Tenants5:18
  14. 14Rent Recovery: Co-Signers7:48
  15. 15Rent Recovery: You Must Work With Tenants Who Value Their Credit6:13
  16. 16Rent Recovery: Post Move-Out Collections Will Improve Your Sale Price4:49
  17. 17Rent Recovery: How to Get Started4:16
  18. 18Rent Recovery: 24/7 Online Reporting for Managers10:57
  19. 19Rent Recovery: My State Law Doesn’t Allow Me to Report Outstanding Charges6:59
  20. 20Rent Recovery: Who Is Monica Gilroy?8:15
  21. 21Rent Recovery: Financial Reporting7:10
  22. 22Rent Recovery: The Anatomy of Post Move-Out Collections6:28
  23. 23Rent Recovery: What Involvement Does the Manager Have in the Process?9:22
  24. 24Rent Recovery: Why a Retainer?5:38
  25. 25Rent Recovery: We Will Make You More Than We Cost You5:02
  26. 26Rent Recovery: Most of the Money Ends Up With You8:23
  27. 27Rent Recovery: Who Do We Partner With?6:39
  28. 28Rent Recovery: Why Post Move-Out Collections Is a Marathon11:49
  29. 29Rent Recovery: ‘I Want This Process Fully Automated’8:00
  30. 30Rent Recovery Myth: If They Are Broke, They Are Not Worth Pursuing7:42
  31. 31Rent Recovery Myth: I Need a Judgment to Collect on Tenants8:02
  32. 32Rent Recovery Myth: You Don’t Need Post Move-Out Collections If You Rent to Good People6:24
  33. 33Collecting Post Move-Out Balances: Webpage Intro Video8:26
  34. 34How to Collect Post Move-Out Unpaid Balances (Series Introduction)8:26
  35. 35Does Pursuing Unpaid Balances Make You a Debt Collector? Part 19:02
  36. 36Does Pursuing Unpaid Balances Make You a Debt Collector? Part 27:42
  37. 37Email Collection Examples7:07
  38. 38How to Collect Unpaid Tenant Charges in North Carolina4:42
  39. 39How to Collect Unpaid Tenant Charges in Oregon4:48
  40. 40How to Collect Unpaid Tenant Charges in Washington4:45
  41. 41New Service: Collect Unpaid Tenant Charges6:22
  42. 42CredHub Reasons: Helps You Manage Rent Collection (Enrollment 2)5:00
  43. 43CredHub Reasons to Enroll: Helps Collect Unpaid Tenant Charges6:26
  44. 4400741b Andy Ritan: Our Experience With Traditional Debt Collection8:46
  45. 45Rent Recovery Warning: When Someone Is Unfamiliar With Something, They Cast Aspersions7:56
  46. 46Rent Recovery Warning: Just Because You Say It Doesn’t Make It Enforceable11:57
  47. 4700791-B Andy Ritan: Our Experience With Traditional Debt Collection (Take Ended Early at 2:15)8:46
  48. 48If I Report an Unpaid Balance, Why Doesn’t It Affect Their Score?5:51
  49. 49Financial Reporting for Your Collections Business6:53
  50. 50We Want This Fully Automated (Why Automation Fails in Collections)8:14
  51. 51How to Get Started With Rent Recovery12:11
  52. 52Am I a Debt Collector?16:22
  53. 53How Does Rent Recovery Manage Court Filings?4:44
  54. 54What Are the Laws That Govern Debt Collection?9:14
  55. 55Collecting Unpaid Balances Post Move-Out (Points to POT.com)9:29
Your instructors

Learn from people who did it

Robert M. Locke, RMP®, MPM®

National property management trainer and landlord-tenant litigator. Built Crown Management to 1,000 houses and sold it in 2015 to a Fortune 500 company.

Monica Gilroy

Real estate trial lawyer, general counsel for NARPM’s Atlanta chapter and frequent NARPM speaker. Twenty years co-developing these documents and courses with Robert.

Verified buyers

4.0 out of 5 · 2 reviews

★★★★★
We bought Robert's training on post move-out collection several years ago and tried to do it in house, but we didn't have the staff and focus to make it work. I'm glad Robert is now offering to do it for other managers. We will be his first customer.
Todd Reid
★★★★★
We tried to pursue tenants post move-out on our own and found it unproductive, and consumer debt collectors didn't have much success either. I'm glad Robert decided to collect for other managers. With his success collecting for his own company, we're hopeful his system will produce serious revenue for us.
Richard Drake
Good to know

What's included & FAQ

What do I get?

Online access to 55 video lessons (7h 2m), with transcripts, in your My Learning dashboard.

How long do I have access?

Your purchase stays in your account. Log in any time to pick up where you left off.

Who is this for?

Property managers, owners and staff who want practical, field-tested systems they can use right away.

Questions before you buy?

Email [email protected] and we will help.

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