Learn the model. Get the documents.

7 Ways to Make Money with Credit Reporting

Seven practical revenue plays built on tenant credit reporting, from owner upsells to post move-out collections.

10 lessons · 1h 21m

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Dismantling Property Management Myths

Robert and Monica take apart the common beliefs about leases, fees, agency and liability that cost managers money.

56 lessons · 11h 24m

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Big A vs Small a Agency

Why acting as a Big A agent changes your documents, your decisions and your liability.

10 lessons · 2h 7m

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Top Ten Mistakes Property Managers Make

The ten mistakes that hold property management companies back, from scope of service to discounting fees.

12 lessons · 2h 19m

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Limiting Litigation: The Balance of Power

A five-lesson keynote on limiting litigation by keeping the balance of power where it belongs.

9 lessons · 1h 1m

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Built to Grow and Built to Scale

Getting your documents and owner collaboration right so your company can scale.

2 lessons · 15 min

$16.00

Building a Customized Lease Agreement

A stipulation-by-stipulation walk through building your own customized lease agreement.

40 lessons · 8h 60m

$97.00

Building a Customized Management Agreement

Build a killer management agreement: term, authority, fees, disclosure and what never to put in it.

78 lessons · 16h 4m

$97.00

Scope of Service

Define the property manager's job description and what you can and cannot turn over.

6 lessons · 59 min

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Housekeeping Documents

The exhibits and disclosures that sit beside your agreements: W-9, EFT, lead paint, mold, insurance and escrow.

12 lessons · 1h 58m

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Using Standard Forms?

What's wrong with standardized forms and when to use your own.

5 lessons · 3h 16m

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Qualifying Guidelines

Why written qualifying guidelines matter and the five mandates for selecting good tenants.

7 lessons · 49 min

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Body Armor Series for Property Managers

Primary truths and strategies that change your liability when you make decisions.

5 lessons · 1h 24m

$19.00

When Agency Duties and the Law Collide

What to do when your duties to the owner and the law point in different directions.

5 lessons · 1h 46m

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Preventing Litigation

Policies and procedures for managing litigation: mold, lead paint, foreclosures, wrong-owner payouts and working with lawyers.

26 lessons · 11h 16m

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Keeping Owners out of Maintenance

How to keep owners out of maintenance: expectations, normal breakdown versus rehab, and quick exits.

7 lessons · 1h 21m

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Cashing in on Property Management

The flagship class on revenue: the service-business mindset, transactional versus operational revenue and your economic generator.

37 lessons · 12h 12m

$149.00

Resident Rewards Package

Design, price and protect a resident rewards package, category by category.

31 lessons · 5h 14m

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The Truth about Credit Reporting

Why full credit reporting matters, what it takes to affect a credit score and how to stay compliant.

16 lessons · 2h 22m

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Revenue Sharing

Sharing new revenue with staff and owners, disclosure, and property visit profits.

17 lessons · 2h 20m

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How to Keep a Tenant 20 Years

Renewal fees, small rent increases and tracking tenancy duration to keep tenants and owners longer.

7 lessons · 1h 43m

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Onboarding New Owners

A step-by-step owner onboarding process, from the first call to the 90-day drip campaign.

10 lessons · 1h 52m

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Leasing and the Law

The Leasing and the Law workshop, plus the move-in admin fee.

4 lessons · 2h 32m

$77.00