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Keeping Owners out of Maintenance

How to keep owners out of maintenance: expectations, normal breakdown versus rehab, and quick exits. 7 video lessons, watched in My learning.

★★★★★ 5.0 · 1 review
7 lessons 1h 21m of video Online, on demand
Taught byRobert M. Locke, RMP®, MPM® & Monica Gilroy

Preview · 7:28

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What you'll learn

The teaching points, at a glance

Keeping Owners Out of Maintenance Training: Normal Breakdown vs. Rehab and Renovation

Normal Breakdown vs. Rehab and Renovation

Keeping Owners Out of Maintenance Training: Expectations, Exceptions and Owner Vendors

Expectations, Exceptions and Owner Vendors

Keeping Owners Out of Maintenance Training: Escape and Quick Termination Clauses

Escape and Quick Termination Clauses

How to Deal With the Owner: Big Picture, Part 1

How to Deal With the Owner: Big Picture, Part 1

How to Deal With the Owner: Big Picture, Part 2

How to Deal With the Owner: Big Picture, Part 2

How to Keep Owners Away From Maintenance (Full Class)

How to Keep Owners Away From Maintenance (Full Class)

Curriculum

7 lessons · 1h 21m

  1. 1Keeping Owners Out of Maintenance Training: Normal Breakdown vs. Rehab and RenovationFree preview7:28
  2. 2Keeping Owners Out of Maintenance Training: Expectations, Exceptions and Owner Vendors10:24
  3. 3Keeping Owners Out of Maintenance Training: Escape and Quick Termination Clauses7:23
  4. 4How to Deal With the Owner: Big Picture, Part 18:00
  5. 5How to Deal With the Owner: Big Picture, Part 25:34
  6. 6How to Keep Owners Away From Maintenance (Full Class)33:25
  7. 7How to Keep a Tenant: Deferred Maintenance, Interviews and Tenant Events8:58
Your instructors

Learn from people who did it

Robert M. Locke, RMP®, MPM®

National property management trainer and landlord-tenant litigator. Built Crown Management to 1,000 houses and sold it in 2015 to a Fortune 500 company.

Monica Gilroy

Real estate trial lawyer, general counsel for NARPM’s Atlanta chapter and frequent NARPM speaker. Twenty years co-developing these documents and courses with Robert.

Verified buyers

5.0 out of 5 · 1 review

★★★★★
It was a really great class. What I really got out of it was how to change the owners' and our customers' expectations so they match ours. We've been brainstorming ways to do that because of his class.
Kristin Ackley
Good to know

What's included & FAQ

What do I get?

Online access to 7 video lessons (1h 21m), with transcripts, in your My Learning dashboard.

How long do I have access?

Your purchase stays in your account. Log in any time to pick up where you left off.

Who is this for?

Property managers, owners and staff who want practical, field-tested systems they can use right away.

Questions before you buy?

Email [email protected] and we will help.