Dismantling Property Management Myths
Robert and Monica take apart the common beliefs about leases, fees, agency and liability that cost managers money. 56 video lessons, watched in My learning.
Preview · 4:30
The teaching points, at a glance
Myth: You Should Mandate a Non-Smoking Clause in the Lease (Myth 71, Part 1)
You Should Mandate a Non-Smoking Clause in the Lease (Myth 71, Part 1)
Myth: You Should Mandate a Non-Smoking Clause in the Lease (Myth 71, Part 2)
You Should Mandate a Non-Smoking Clause in the Lease (Myth 71, Part 2)
Myth: Once the PMA Is Executed, You Can’t Change It (2017 Version)
Once the PMA Is Executed, You Can't Change It (2017 Version)
Myth: I Should Require Renters Insurance for Every Tenant
I Should Require Renters Insurance for Every Tenant
Myth: There Is No Safe Way to Pass the Tenant’s Personal Information to the Owner
There Is No Safe Way to Pass the Tenant's Personal Information to the Owner
Myth: If My Volume Generates Vendor Discounts, I Should Pass Them On to My Clients
If My Volume Generates Vendor Discounts, I Should Pass Them On to My Clients
56 lessons · 11h 24m
- 1Myth: You Should Mandate a Non-Smoking Clause in the Lease (Myth 71, Part 1)Free preview7:21
- 2Myth: You Should Mandate a Non-Smoking Clause in the Lease (Myth 71, Part 2)6:52
- 3Myth: Once the PMA Is Executed, You Can’t Change It (2017 Version)17:18
- 4Myth: I Should Require Renters Insurance for Every Tenant16:57
- 5Myth: There Is No Safe Way to Pass the Tenant’s Personal Information to the Owner13:14
- 6Myth: If My Volume Generates Vendor Discounts, I Should Pass Them On to My Clients9:27
- 7Myth: Large Investors Must Use Your Qualifying Guidelines9:41
- 8Myth: A Smart Property Manager Would Approve an Application From Their Real Estate Commissioner4:22
- 9Myth: The Owner Should Approve Applications22:55
- 10Myth: If the Owner Violates Fair Housing Law When Approving an Applicant, the Agent Isn’t Liable14:33
- 11Myth: Generating More Revenue Means Being Deceptive or Tricky5:18
- 12Myth: My Family Lived With Those Defects, So Can the Tenant17:34
- 13Myth: Having a Scope of Service Isn’t That Important13:14
- 14Myth: If I Follow My Client’s Directive (Agency Law), I’m Not Liable for Their Bad Decisions7:41
- 15Myth: My Management Agreement and Lease Should Be Drafted or Reviewed by a Lawyer31:53
- 16Myth: Ethical Property Managers Never Make Undisclosed Profits8:35
- 17Myth: You Should Get the Tenant’s Permission to Photograph Their Household Furnishings12:35
- 18Myth: If the Tenant Moves In Early, You Should Prorate the Rent14:34
- 19Myth: The Pet Fee Belongs to the Manager11:52
- 20Myth: Property Managers Don’t Deserve a Big Renewal Fee When Tenants Stay18:27
- 21Myth: Once the PMA Is Executed, You Can’t Change It10:04
- 22Myth: Managers Should Manage Utilities for the Owner, Right?15:32
- 23Myth: At Move-Out Inspection, Let the Owner See the Property Just as the Tenant Left It8:14
- 24Myth: A Property Manager Can Start the Turnkey Before Receiving Funding From the Owner18:34
- 25Myth: If I Get the Tenant’s Permission, I Can Safely Give Their Personal Information to the Owner19:42
- 26Myth: There Is Only One Way to Structure a Lease22:22
- 27Myth: If an Owner Terminates Me, I Must Get the Tenant to Release the Security Deposit to the Owner12:24
- 28Myth: If a Property Appears to Be Going Into Foreclosure, I Can Lock Up the Owner’s Trust Account15:38
- 29Myth: As the Owner’s Agent, I Must Forward All Funds I Receive, Including Prepaid Rent6:29
- 30Myth: A PM Should Put Pet Weight Restrictions in the Lease10:05
- 31Myth: I Should Let the Owner Terminate Without Penalty12:26
- 32Myth: If the Owner Violates Fair Housing Law in Approving or Denying an Applicant, the Agent Is Not Liable14:33
- 33Myth: If I Follow My Client’s Directive (Agency Law), I Am Not Liable for Their Bad Decisions7:41
- 34Myth: A PM Should Not Expect a Monthly Management Fee During a Vacancy11:29
- 35Myth: You Should Have a No-Smoking Clause in the Lease17:54
- 36Myth: Ownership Equals Knowing How to Operate14:52
- 37Myth: A Professional Manager Should Manage Utilities Between Tenants13:03
- 38Myth: I Need to Understand EBITDA to Value My Company13:05
- 39Myth: A Manager Should Put Pet Weight Restrictions in the Lease13:25
- 40Myth: When I Sell, the Buyer Will Want the Whole Company17:30
- 41Myth: A Good Manager Should Set a Minimum Credit Score to Approve Applicants8:50
- 42Myth: I Use a Tenant Screening Service, So I Don’t Need Written Qualifying Guidelines8:37
- 43Myth: To Sell My Management Accounts, I Need an Assignability Clause17:37
- 44Myth: A Manager Can Never Pass an Applicant’s Personal Information to the Owner7:51
- 45Myth: I Must Apply the Same Qualifying Standards to Every Applicant Every Time10:15
- 46Myth: My Goal Is More Properties15:32
- 47Myth: My State Law Prevents Me From Reporting Current Tenants7:31
- 48Myth: All Credit Reporting Is the Same11:07
- 49Myth: I Need the Tenant’s Permission to Report5:49
- 50Myth: I Need a Judgment to File Negative Reports to the Credit Bureau6:50
- 51Myth: My Management Agreement and Lease Already Have Language About Collections9:26
- 52Myth: I Need the Tenant’s Permission Before I Start Marking Their Credit5:35
- 53Myth: You Deserve a Big Renewal Fee (Myth 33)9:05
- 54Myth: I Should Put All the Tenant’s Promises in the Lease (Part B)6:34
- 55Myths Introduction4:30
- 56Myth 21: Rent Start Date Must Be the Same as Move-In Date9:17
Learn from people who did it
Robert M. Locke, RMP®, MPM®
National property management trainer and landlord-tenant litigator. Built Crown Management to 1,000 houses and sold it in 2015 to a Fortune 500 company.
Monica Gilroy
Real estate trial lawyer, general counsel for NARPM’s Atlanta chapter and frequent NARPM speaker. Twenty years co-developing these documents and courses with Robert.
5.0 out of 5 · 1 review
The way he presents it enables me to always walk away with some new learning tool, technique or idea that I want to come back and implement in my business.
What's included & FAQ
What do I get?
Online access to 56 video lessons (11h 24m), with transcripts, in your My Learning dashboard.
How long do I have access?
Your purchase stays in your account. Log in any time to pick up where you left off.
Who is this for?
Property managers, owners and staff who want practical, field-tested systems they can use right away.
Questions before you buy?
Email [email protected] and we will help.


