Maintenance and Resident Retention
Keeping residents longer and keeping owners out of maintenance.
45 lessons
How to Keep a Tenant: Why You Deserve a Big Renewal Fee
How to Keep a Tenant 20 Years
Keeping Owners Out of Maintenance Training: Normal Breakdown vs. Rehab and Renovation
Keeping Owners out of Maintenance
Resident Rewards Category 1: Benefits That Cost You Nothing
Resident Rewards Package
How to Keep a Tenant: Keeping Tenants Means Keeping Owners
How to Keep a Tenant 20 Years
Keeping Owners Out of Maintenance Training: Expectations, Exceptions and Owner Vendors
Keeping Owners out of Maintenance
Resident Rewards Category 2: Forgo a Fee by Waiving It in the RRP
Resident Rewards Package
How to Keep a Tenant: Less Staff Workload
How to Keep a Tenant 20 Years
Keeping Owners Out of Maintenance Training: Escape and Quick Termination Clauses
Keeping Owners out of Maintenance
Resident Rewards Category 3: Vendor Partners at No Cost to You
Resident Rewards Package
How to Deal With the Owner: Big Picture, Part 1
Keeping Owners out of Maintenance
How to Keep a Tenant: Small Rent Increases and Vacancy Risk
How to Keep a Tenant 20 Years
Resident Rewards Category 4: Vendor Partners With a Hard Cost
Resident Rewards Package
How to Deal With the Owner: Big Picture, Part 2
Keeping Owners out of Maintenance
How to Keep a Tenant: Tracking Tenancy Duration
How to Keep a Tenant 20 Years
Resident Rewards: 3 Hidden Benefits of Waiving Fees in Your RRP
Resident Rewards Package
How to Keep a Tenant: Branded Gift Cards for Renewals
How to Keep a Tenant 20 Years
How to Keep Owners Away From Maintenance (Full Class)
Keeping Owners out of Maintenance
Resident Rewards: The Big Picture (30,000-Foot View)
Resident Rewards Package
How to Keep a Tenant for 20 Years (60-Min Class)
How to Keep a Tenant 20 Years
How to Keep a Tenant: Deferred Maintenance, Interviews and Tenant Events
Keeping Owners out of Maintenance
Resident Rewards: Why Tenants Accept an RRP
Resident Rewards Package
Resident Rewards: Put a Dollar Value on Each Benefit
Resident Rewards Package
Resident Rewards: How Much Can You Charge? Pricing Your RRP
Resident Rewards Package
Resident Rewards: Tenant Categories and Multiple Packages
Resident Rewards Package
Resident Rewards: Add a Version Date to Your RRP
Resident Rewards Package
Resident Rewards: Bulletproofing Your Company Against RRP Liability
Resident Rewards Package
Resident Rewards: Conclusion and Series Recap
Resident Rewards Package
Resident Rewards: Eliminate Bad Reviews Forever
Resident Rewards Package
Resident Rewards Intro: Why RRPs Need Legal Caution, With Attorney Monica Gilroy
Resident Rewards Package
How to Get a Free Resident Rewards Package (Full 18-Min Version)
Resident Rewards Package
Furnace Filter Profits
Resident Rewards Package
Credit Reporting: The Key Ingredient in Your Resident Rewards Package
Resident Rewards Package
Exposing the 11 Hazards of a Resident Rewards Package (13-Min Full Version)
Resident Rewards Package
How to Get a Free Resident Rewards Package (12-Min Version)
Resident Rewards Package
What to Include in Your Resident Rewards Package: 4 Drivers for Choosing Benefits
Resident Rewards Package
Introducing the Resident Rewards Package: Why Bundling Works
Resident Rewards Package
Exposing the 11 Hazards of a Resident Rewards Package (7-Min Quick List)
Resident Rewards Package
How to Get a Free Resident Rewards Package (6-Min Short Version)
Resident Rewards Package
The Free Furnace Filter Delivery System
Resident Rewards Package
The 4 Most Common Mistakes When Building a Resident Rewards Package
Resident Rewards Package
Building a Free Furnace Filter Delivery System
Resident Rewards Package
How to Get a Free Resident Rewards Package (CredHub Sponsor, Gilroy Ending)
Resident Rewards Package
How to Get a Free Resident Rewards Package (CredHub Sponsor, TPM Ending)
Resident Rewards Package
Introducing the Resident Rewards Package (Gilroy Firm Ending)
Resident Rewards Package
Introducing the Resident Rewards Package (TPM Ending)
Resident Rewards Package