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Maintenance and Resident Retention

Keeping residents longer and keeping owners out of maintenance.

3 courses

Protecting Yourself

Keeping Owners out of Maintenance

How to keep owners out of maintenance: expectations, normal breakdown versus rehab, and quick exits.

7 lessons · 1h 21m

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Building Revenue Strategies

Resident Rewards Package

Design, price and protect a resident rewards package, category by category.

31 lessons · 5h 14m

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Building Strong Processes

How to Keep a Tenant 20 Years

Renewal fees, small rent increases and tracking tenancy duration to keep tenants and owners longer.

7 lessons · 1h 43m

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